A friendly reminder to NEVER join Tai Pan Tours! You'll miss out on the trip and won't even know what happened. Three friends and I had signed up to go on a bus tour for Thanksgiving long weekend, but Tai Pan cancelled the trip and DID NOT inform us!! We waited from 5:30AM to 6:30AM to find out they had "forgotten" to call us. One staff member said "they were too busy to call", while another staff member said "it was possibly a new staff member who forgot". Regardless of the reason, it is absolutely RIDICULOUS that travel agency can cancel a tour without informing the people who had paid for it and were fully expecting to go on the trip! Furthermore, there was NO SORT OF COMPENSATION for wasting our last long weekend before Christmas.
